1. International TOP
  2. For Passengers on U.S. Flights

For Passengers on U.S. Flights

Information on entry requirements for the U.S., baggage handling on U.S. Flights, etc.

Entry Visas and ESTA Applications for the U.S.

Please check required travel documents for entry to the U.S. and requirements for the visa waiver program/ESTA application before traveling.

Registering an Emergency Contact for Passengers holding U.S. Passports

We collect emergency contacts for passengers with U.S. citizenship on flights to or from the U.S.

Security Inspection and Baggage on U.S. Flights

Information on security inspections when leaving Japan and baggage inspections when entering or leaving the U.S.

Customer Service Plans

We offer customer service plans applied in accordance with applicable U.S. Department of Transportation regulations as our promise to our customers.

Air Carrier Access Act

In accordance with the U.S. Air Carrier Access Act, we provide a range of services to ensure a comfortable journey for passengers with disabilities.

Contingency Plan for Lengthy Tarmac Delays at U.S. Airports

Information on contingency plan for extended passenger wait times due to tarmac delays for flights which depart from or arrive at U.S. airports.

Secure Flight Program

We are obliged to register passenger information in advance to provide increased security for civil aircraft passing through U.S. airspace.