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About Us

About Us

Date of Foundation November 12, 1996
Company Name Skymark Airlines Inc.
Representative Representative Director, President and Executive Officer Hayao Hora
Representative Director, Senior Managing Director and Executive Officer Shigehiro Nishioka
Headquarters 8F Utility Center Building, 3-5-10 Haneda Airport, Ota-ku,Tokyo 144-0041 Japan
Company's Business Regular air transportation service, etc.
Number of Employees 2,457 employees (as of March 31, 2024)

Business Objectives

Skymark was born bearing high expectations from many citizens and customers as a result of a significant change in aviation policy at the end of the 20th century, allowing new airline companies to enter the domestic air transportation market and to promote competition in order to revitalize the market and enhance user convenience.

Today, our business objective is not only to stimulate the market by offering inexpensive fares, but also to secure a unique position in the domestic air transportation market with "low cost and good operational quality" and to contribute to the improvement of customer convenience and sustainable development of society in the field of air transportation business with the corporate mission to "provide safe, reliable, and high-quality air services to all people at affordable prices".

Our efforts toward a safe flight

In accordance with our management principle "Safety First", all the employees at Skymark Airlines, including management, give top priority to the safety of our flights.

At the practical business affairs level, each department and division conduct their operation diligently to maintain safe flights.
In addition, the Safety Promotion Committee for safety issues, and audit office for business quality inspect operations conducted in each division on a regular and flexible basis in order to improve all operations.

Organizational Chart

Organizational Chart

Recognition and Awards

Ministry of Land, Infrastructure, Transport and Tourism; “Disclosure of Information on Air Transportation Services.”
No. 1 in on-time operation rate *(2017 to 2022)

  • *On-time operation rate (the ratio of the number of flights that departed within 15 minutes after the scheduled departure time to the total number of flights) for FY2017 to FY2022 as per the information pertaining to specific Japanese air carriers (total of 12 companies for FY2017 to FY2019, 11 companies for FY2020, and 10 companies for FY2021 to FY2022) in the “Disclosure of Information on Air Transportation Services” released by the Ministry of Land, Infrastructure, Transport and Tourism

Ministry of Economy, Trade and Industry; “Hospitality Standards Certification”
Navy blue certification (obtained in FY2021)

FY2023 JCSI (Japanese Customer Satisfaction Index) Survey
Domestic Long-distance Transport Industry
No.1 in “Customer Satisfaction and Perceived Value” Index

The 4th Japan Service Awards
Ministry of Land, Infrastructure, Transport and Tourism Award

Security Protection Network Co., Ltd.
"Award for Excellence in Risk Management" (awarded in FY 2021)

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PrivacyMark Entity