1. TOP
  2. How to Reserve and Pay
  3. Booking Flow

Booking Flow

The process from reserving a ticket to boarding your plane.
Please read this before boarding.

From reservation to boarding

The following guide shows the process from reservation to payment, boarding procedures, and departure.

STEP1 Reservation

Reservation
    • ONLINE RESERVATION
      (This website and mobile site)
    • RESERVATION CENTER
      8:00~20:30
  • TRAVEL AGENCY
  • AIRPORT COUNTER

STEP2 Payment

PAYMENT METHOD
  • Convenience Store
    • CASH
  • CREDIT CARD
    VISA card, MasterCard, JCB card, Saison card, Diners Club card
  • Travel Agency
    • CASH
    • CREDIT CARD*1
  • AIRPORT COUNTER
    • CASH
    • CREDIT CARD
DEADLINE*2
  • 【ONLINE RESEAVATION】
    Until 22:00 on the day before departure
    【RESERVATION CENTER】
    Until 20:30 on the day before departure
  • Until the day of departure
    (Payments accepted at Reservation Center during business hours.)

  • Until the day of departure

  • Until the day of departure

STEP3 Check in

Check in

Please complete check-in procedures at auto check-in machine or our service counter 20 minutes prior to departure.
Once completed, boarding pass will be issued.

* What you need for the boarding process (check-in)
  • Convenience Store
    • Reservation number
    • Copy of convenience-store receipt with acceptance seal
    • 2D barcode

    Any one of the above

  • CREDIT CARD
    • Reservation number
    • Credit card used to make payment
    • 2D barcode

    Any one of the above

  • Travel Agency
    • Reservation number
    • Reference number
    • Ticket exchange voucher
    • 2D barcode

    Any one of the above

  • AIRPORT COUNTER
    • Reservation number
    • Ticket exchange voucher
    • 2D barcode

    Any one of the above

STEP4 Boarding

Boarding

Please arrive at boarding gate 15 minutes prior to take-off.

  • *1The service is not available at some stores.
  • *2The validity period of reservations and payment due dates vary depending on fares. Please check the details carefully before making a reservation.

Information for Connecting Flights

Passengers with connecting flights(Skymark Airlines ⇔ Skymark Airlines) are required to check in at our ticket counter.

  Domestic flights ⇔ Domestic flights Domestic flights ⇔ International flights
Skymark Airlines ⇔ Skymark Airlines Over 35 minutes
Skymark Airlines ⇔ Other airlines Over 60 minutes Over 120 minutes

About transit between airports

  Domestic flights ⇔ Domestic flights Domestic flights ⇔ International flights
Hokkaido New Chitose ⇔ Okadama Over 2 hours
and 30 minutes
Kanto region Haneda ⇔ Narita Over 3 hours
and 30 minutes
Kansai region Kobe ⇔ Kansai Over 2 hours
and 55 minutes
Over 3 hours
and 35 minutes
Kobe ⇔ Itami Over 2 hours
and 55 minutes
Kansai ⇔ Itami Over 2 hours
and 55 minutes
Over 3 hours
and 35 minutes

Please allow at least 60 minutes for connections from the airport to ground transportation (bus, train, monorail). Skymark Airlines does not cooperate with other airlines to offer any transportation. We are not liable for any missed connecting flights offered by other airlines at the arrival airport. Please allow enough time for connections.