1. TOP
  2. How to Reserve and Pay
  3. Purchase and Cancellation Flow

Purchase and Cancellation Flow

Information about the flow of reservation, payment, change and refund herewith.

How to reserve tickets

Information about the ticket reservation and notes for reservation.

Making payments

We accept a variety of payment methods based on your needs.

Changes/Cancellations

We accept reservation changes and cancellations via the Internet or at our Reservation Center.

Cancellation charges/Refunds

Differing fees may apply depending on the reservation and cancellation period.

On-Screen E-Receipt Web Service

The service covers for the ticket which paid by credit card or purchased at convenience store.

Air ticket/Air ticket exchange slips

Information on airline tickets and exchange vouchers.