Cancellation charges

Cancellation charges

Cancellation charges are applicable to each route divisions per person, regarding of the cancellation date as belows.
Fare category/Fare From the purchase of tickets to the scheduled departure time After the scheduled departure time
Apart from the routes stated on the right Haneda-Kobe
Sendai-Sapporo
Kobe-Ibaraki
Kobe-Nagasaki
Kobe-Kagoshima
Fukuoka-Naha
Naha-Miyako
(1)
Normal Fare
no cancellation charge JPY6,000- JPY4,000-
(2)
Handicap Fare
(3)
WEB Bargain, Webwari 21 *1
JPY4,000- *2 Not refundable *3
(4)
Webwari 14 *1
JPY3,000- *2 JPY6,000-
(5)
Free 14, 10, 7, 3, 1 *1
6 days prior to departure
JPY1,000-
JPY3,000-

Naha – Miyako is applied until 9 July, 2013.


*The cancellation charges after 12 July, 2013(boarding date) as below.
(Naha – Miyako/Ishigaki is applied after 10 July.)
Fare category/Fare From the purchase
of tickets
to the scheduled departure time
After the scheduled departure time
Narita-Ishigaki
Kobe-Ishigaki
Ibaraki-Naha
Narita-Naha
Haneda-Naha
Haneda-Fukuoka
Haneda-Sapporo
Haneda-Kagoshima
Haneda-Kumamoto
Haneda-Nagasaki
Fukuoka-Sapporo
Fukuoka-Naha
Kobe-Sapporo
Kobe-Naha
Ibaraki-Sapporo
Nagoya-Sapporo
Nagoya-Naha
Narita-Asahikawa
Narita-Sapporo
Narita-Fukuoka
Sendai-Fukuoka
Haneda-Kobe
Sendai-Sapporo
Kobe-Ibaraki
Kobe-Nagasaki
Kobe-Kagoshima
Fukuoka-Naha
Naha-Miyako
Naha-Ishigaki
(1)
Normal Fare
no cancellation charge JPY4,000- JPY3,000- JPY2,000- JPY1,000-
(2)
Handicap Fare
(3)
WEB Bargain,
Webwari 21 *1
JPY4,000- *2 Not refundable *3
(4)
Webwari 14 *1
JPY3,000- *2 JPY6,000-
(5)
Free 14, 10, 7, 5, 3, 1 *1
6 days prior to departure
JPY1,000-
JPY3,000-
(6)
Transit Fare *1
no cancellation charge - - - JPY1,000-

(1)Cancellation fee for Children's ticket is 50% of the adult cancellation fee
(2) (3) (4) (5) (6)The same charge will be applied for adults and children.
*1 There are no settings available on certain routes.
*2 In the case where the fare is less than the total amount of cancellation charge and refund charge, there are no refunds partial payments.
*3 Domestic Passenger Facility Charges will be refunded.
* Refund requests submitted after the valid refund period will not be accepted.
* Passenger Facility Charge, JPY170 applicable per adult (JPY80 per child) will be included on flights departing from or arriving at Haneda International Airport after Feburary 1, 2013(boarding date).
* We cannot refund your airfare (including the Domestic Passenger Facility Charge) if you disembark the airplane for personal reasons after departure.

Refund charges

Refund charges of JPY500- are applicable to each route division per person, regardless of the cancellation date.(The same charge will be applied for adults and children)
* A refund charge of Transit Fare is JPY250 per route per passenger regardless of the cancellation date. (The same charge will be applied for adults and children)

Effective refund period

In case cancel is made prior to departure, not later than 10 days after the period of validity of the ticket.*
*Period of validity of the ticket
> For fares which voluntary change is allowable --- For 90 days following the payment
(In case cancel is not be made prior to departure, refund period is within 10 days from the following day of scheduled to board.)
> For fares which voluntary change is NOT allowable --- Reserved flight only