Cancellation charges

Cancellation charges

Cancellation charges are applicable to each route divisions per person, regarding of the cancellation date as belows.
Fare category/Fare From the purchase of tickets to the scheduled departure time After the scheduled departure time
Apart from the routes stated on the right Haneda-Kobe
Haneda-Kansai
Narita-Kobe
Kobe-Ibaraki
Kobe-Nagasaki
Kobe-Kumamoto
Kobe-Kagoshima
Fukuoka-Naha
Naha-Miyako
(1)
Normal Fare
 no cancellation charge JPY6,000- JPY4,000-
(2)
Handicap Fare
(3)
WEB Bargain, Webwari 21 *1
 JPY4,000- *2 Not refundable *3
(4)
Webwari 10, 7, 5, 3, 2, 1 *1
 JPY3,000- *2 JPY6,000-
(5)
Kanku Wari / Miyako Wari
Please click here for details of cancellation fee

(1)Cancellation fee for Children's ticket is 50% of the adult cancellation fee
(2) (3) (4)Same charge will be applied for adults and children.
*1 There are no settings available on certain routes.
*2 In the case where the fare is less than the total amount of cancellation charge and refund charge, there are no refunds partial payments.
*3 Domestic Passenger Facility Charges will be refunded.
* Refund requests submitted after the valid refund period will not be accepted.
* Passenger Facility Charge will not be included on flights departing from or arriving at Haneda International Airport after September 1, 2011(Boarding date).
* We cannot refund your airfare (including the Domestic Passenger Facility Charge) if you disembark the airplane for personal reasons after departure.

Refund charges

Refund charges of JPY500- are applicable to each route division per person, regardless of the cancellation date. (Same charge will be applied for adults and children)

Effective refund period

In case cancel is made prior to departure, not later than 10 days after the period of validity of the ticket.*
*Period of validity of the ticket
> For fares which voluntary change is allowable --- For 90 days following the payment
　（In case cancel is not be made prior to departure, refund period is within 10 days from the following day of scheduled to board.）
> For fares which voluntary change is NOT allowable --- Reserved flight only