Check in procedures

Please complete the check-in procedures at the airport counter from 2 hours to 20 minutes prior to departure.


Please note that even if a reservation has been made, it is not possible to check in within 20 minutes prior to departure. For the following flights, check-in starts at the following times.

Departure Flight number Check-in starts at
Haneda SKY001, 511, 701 4:50am
Narita SKY861 6:00am
Asahikawa SKY862      8:00am *1
New Chitose SKY706, 870 6:45am
Ibaraki SKY791 9:05am
Chubu SKY551 6:00am
Kobe SKY102, 131, 171 6:00am
Kitakyushu SKY084      9:10pm *2
Fukuoka SKY002 6:00am
Nagasaki SKY140, 440 6:15am
Kagoshima SKY130 6:30am
Naha SKY852 6:00am
*1
At ASAHIKAWA Airport, the check-in counter is closed from 9:50 to 11:40 / from 13:40 to 15:50. During this time please contact Reservation Center.
*2
Skymark counters at Kitakyushu Airport only operate from check-in commencement to flight departure. For reservations, payment and refund matters, please proceed to our check-in counters within those hours.

  • If you are traveling with one or more passengers, check-in procedures will commence after confirming that all members of the party have arrived. We appreciate your understanding and cooperation.
  • An infant under 2 years of age still requires an infant boarding pass when the infant does not have his/her own seat but sits on an adult's lap. Please let us know at check-in. For your information, you cannot check in at a Self-Service Kiosk. Please check in at the check-in counter.
    *Boarding on/after Feb. 1st 2012, infants applicable to passengers aged 0 to less than 2 years. It is necessary to reserve (purchase) their seats, if you accompany with passengers aged 2 years and over. Thank you for understanding.
  • Be sure to inform us if you are catching a connecting flight with another airline at your destination airport.
  • At airports, we offer various services, such as ★boarding assistance for passengers with disabilities, ★stroller rental services, ★wheelchair (simple ones) rental service, etc.

Since security checks have been tightened, long lines can be expected at the check-in counters. We recommend that you come to the airport with sufficient time.