1. TOP
  2. Attention to customers

Attention to customers

We ask that you confirm the following before boarding so you can set off safely.

Unacceptable behavior

To ensure our customers enjoy a pleasant flight, we have published a list of prohibited acts.

About seatbelts

The use of a seat belt is required by law.

Non-smoking policy

To prevent a fire on board, the use of open flames, including the smoking of tobacco, is prohibited.

Restricted electric devices

By notification of the Ministry of Land, Infrastructure, Transport, and Tourism, the use of restricted electronics on board the aircraft is prohibited by law.

Emergency exit row seats

We appreciate your cooperation in ensuring customer safety in accordance with the Ministry of Land, Infrastructure, Transport, and Tourism.